The Institut national du patrimoine, as a State entity, participates in the Services Publics + programme, a programme for the continuous improvement of public services that aims to offer users services that are less distant, simpler and more efficient, and invites them to share their experiences on a dedicated platform.
The programme aims to meet the following 8 commitments:
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In a spirit of mutual respect, you will receive a warm welcome and have the right to make mistakes.
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You can contact your public services easily
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You will receive support tailored to your personal situation
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Your request is processed within the given timeframe
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You receive clear, simple and accessible information
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You have access to our results in quality of service
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Your opinion is taken into account to improve the service we provide.
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We work with you to limit our impact on the environment
The Institute's indicators of quality
Success rate for the 2022 entrance competitive examinations:
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7.6% (45 successful candidates out of 590 registered for the competitive examination for curators)
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16.1% (20 successful candidates out of 124 registered for the competitive examination for conservator-restorers)
Attendance at continuing education sessions 2022:
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1,567 interns in 103 organised sessions (excluding training sessions organised abroad)
Attendance at academic and cultural events in 2022:
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2,325 participants in 39 events
Rate of integration of graduates from the Department of conservators-restorers:
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100% (2020 results for 2017 graduates)
Share your experience to improve public services!
The Services Publics + programme invites you to share your experience at the Institut national du patrimoine on a dedicated platform: https://www.plus.transformation.gouv.fr/experience/step_1
